Office Policies
Appointments
Appointments are an important part of your child’s treatment. Please arrive on time for the appointment. If you are more than 15 minutes late, we may need to reschedule. We request a 24-hour notice if you need to cancel your child’s appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.
Financials
We never want costs to stand in the way of quality treatment, which is why we are dedicated to providing our patients with care that is both effective and affordable. We offer a variety of payment options to meet your needs. Our office accepts payments by cash, checks, and Visa, MasterCard, American Express, and Discover credit cards. We are pleased to offer an in-house financing option with no down payment and low monthly payments to help make your child’s treatment more affordable. If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate you.
Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage. Please inform us of any changes to your insurance coverage. A list of currently accepted insurance can be found here.
Nurse Triage
If you have questions regarding your child’s health or are unsure if you need to schedule a visit please call us. We have a nurse available during office hours to provide advice and triage services. In addition after hours one of our physician is on call.
Opening Hours
We are open to serve you, answer questions, or schedule an appointment during the following hours:
Monday – Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am - 4:30 pm
Saturday: 8:30 am – 11:30 am
Closed on Sundays
During cold and flu season we have extended hours Monday-Thursday.