Office Policies

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Our Mission

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We strive to provide convenient, personalized, accessible, and comprehensive health services for children in our community.

Office Hours

We are open to serve you, answer questions or schedule and appointment during the following hours:

Monday – Thursday: 8:30 a.m. – 4:30 p.m.
(with extended hours during cold and flu season)
Friday: 8:30 a.m. - 4:30 p.m.
Saturday: 8:30 a.m. – 11:30 a.m.
Closed on Sundays

Appointments

Appointments are an important part of your child’s treatment. Please arrive on time for the appointment. If you are more than 15 minutes late, we may need to reschedule. We request a 24-hour notice if you need to cancel your child’s appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.